HITACHI maintenance and support
ITRIS: Your specialist for Hitachi maintenance and support - Reliable even after the End Of Life
Are your Hitachi systems close to the ‘End Of Life’ or is the manufacturer’s warranty about to expire? ITRIS is your reliable partner for Hitachi maintenance and support, even for systems that have reached EOL status. We offer Third Party Maintenance for various Hitachi products, including AMS, HUS and VSP. Discover our flexible Service Level Agreements (SLAs), which are tailored to your individual needs and allow for easy termination within a one-month notice period.
We also offer comprehensive support for HPE, EMC and IBM systems that have also reached the end of their service life. Rely on ITRIS to ensure the long-term, efficient operation of your IT infrastructure.
- AMS
- HUS
- VSP
ITRIS GmbH Austria - Your value-added partner for Hitachi services
- Almost 40 years of experience
- Manufacturer-independent
- Suppliers neutral
- Over 300 employees in the DACH region
- Flat hierarchies and efficient processes
- Financial & personnel stability
- Best service quality
- Optimal geographical coverage
Customized Hitachi support and maintenance - individual and flexible with ITRIS
Explore ITRIS’ Service Level Agreements (SLAs), designed specifically for Hitachi, which can be seamlessly customized to meet your unique requirements. Our contracts not only offer you customizable services with a one-month notice period, but also the assurance of long-term, reliable support. Even when your Hitachi systems or devices from other manufacturers such as HPE, EMC or IBM have reached the end of their support lifecycle, ITRIS is there to support you with extensive expertise and sustainable Hitachi maintenance contracts. Rely on ITRIS to maximize the performance and efficiency of your Hitachi infrastructure.
Hitachi maintenance contracts from ITRIS - convincing arguments
Individual Hitachi maintenance models
Ongoing Hitachi contracts, no fixed terms, monthly notice period.
Hitachi-specific local service desk
We offer several local service desks in Austria for your Hitachi systems, which answer your calls directly and personally in several languages. This guarantees fast and efficient processing of your fault reports without waiting times. Our competent contacts offer you immediate telephone support free of charge and can quickly organize a service technician on site if required. You can rely on our comprehensive and fast service to keep your Hitachi infrastructure up and running at all times.
Cost reduction - save up to 40%
Benefit from significant savings on your Hitachi systems with ITRIS GmbH Austria. We offer you up to 40% discount on the manufacturer’s official list prices – even during the manufacturer’s warranty. Our services guarantee you not only outstanding service quality, but also considerable financial added value. Choose ITRIS for cost-effective maintenance solutions for your Hitachi IT infrastructure, without compromising on quality.
Hitachi maintenance with single point of contact
ITRIS GmbH Austria acts as your Single Point of Contact (SPOC) for your Hitachi systems. We take on all tasks – from maintenance to support – completely in-house. Our team takes care of every facet of the service without resorting to subcontractors. This approach ensures that no responsibility is shifted and all services are delivered seamlessly, efficiently and under strict quality control. Rely on ITRIS for consistently reliable support for your Hitachi IT infrastructure
Simplified administration for Hitachi Services
At ITRIS GmbH Austria, we make the administration of your Hitachi systems as uncomplicated as possible. Whether it’s cancellations, new additions or other changes, everything can simply be emailed to our dedicated sales representative. This efficient and direct method of communication ensures that your requests are dealt with quickly and easily, allowing you to concentrate fully on the smooth running of your Hitachi IT infrastructure.
Spare parts supply and logistics for Hitachi systems
ITRIS GmbH Austria offers comprehensive and efficient spare parts logistics for your Hitachi systems. With several warehouse locations in Austria, we keep a wide range of Hitachi spare parts and complete replacement devices in stock. This strategic warehousing ensures that the necessary components are available quickly and reliably in order to efficiently rectify any breakdowns of your Hitachi equipment and ensure the smooth operation of your IT infrastructure.
Flexible billing model for Hitachi maintenance
At ITRIS GmbH Austria, we customize our billing models for Hitachi maintenance services to your individual needs. You have the freedom to choose between quarterly, semi-annual or annual billing. This flexibility allows you to effectively manage the cost of maintaining your Hitachi systems and plan the service to your exact budget and schedule.
Specialized Hitachi repair center at ITRIS
At our in-house repair center at ITRIS GmbH Austria, we have experienced electronics technicians who specialize in Hitachi systems. They carry out detailed analyses and qualifications as part of the rework process. Depending on the specific compliance requirements and agreements, we can replace components or carry out repairs on your Hitachi equipment. These measures not only help to extend the service life of your Hitachi equipment, but also make a valuable contribution to environmental protection.
Optimized infrastructure for Hitachi services
ITRIS GmbH Austria has the optimal organization, experience and infrastructure to meet all your Hitachi system requirements. Our team has the expertise and resources to handle both high quality and extensive Hitachi maintenance and support tasks. We ensure that all services for your Hitachi infrastructure are carried out efficiently and to the highest standards.
Can't find a suitable offer?
The best way to benefit from the added value of having ITRIS GmbH Austria as your service partner is to request a non-binding quote.
